1.1. uRido LTD, the company registered at Unit # 2 Northey House, Oxney Road, Peterborough, England, PE15YW (hereinafter referred to as the "Company") hereby offers to use the Service available at https://gettransfer.com and at all third-level subdomains (hereinafter referred to as the "Site") and further described in section 2 hereof (hereinafter referred to as the "Service") to an Internet user (hereinafter referred to as the "User") under the terms and conditions described herein. This Agreement (hereinafter referred to as the "Agreement") shall come into force and become legally binding for the Company and the User (hereinafter referred to as the "Parties") at the moment when the User first starts to use the Service.
1.2. When starting to use the Service, the User shall be deemed to have accepted the terms of this Agreement without any reservations, exceptions, or limitations not contained herein. In case of the User’s disagreement with any provision of this Agreement, the User shall not use the Service.
1.3. The Company reserves the right to change or modify this Agreement at any time and in its sole discretion and with no prior notice. A new version of this Agreement shall come into effect when posted on the Site. By continuing to use the Service, the User confirms the User's acceptance of the revised Agreement. The Company encourages the Users to review the Agreement frequently to ensure that the User understands the terms and conditions that apply when they use the Service. If the User does not agree to the revised Agreement, the User may not use the Service.
1.4. This edition of the Agreement enters into force on January 08, 2025 and is effective until the following edition is adopted.
1.5. Any time frames specified in this Agreement shall be determined by the UTC+0 time zone, unless otherwise expressly indicated herein.
2.1. The Service grants the User access to the data for searching for private and other transportation service providers duly registered at the Service under the GetTransfer Service License Contract (hereinafter referred to as the "Carriers").
2.2. After registration in the Service the User obtains access to a private section of the Service (hereinafter referred to as the "Personal Account") accessible for the User and the contact persons appointed by the User, which contains information about the User and the User's contact persons, sets of personal settings for interaction with the Service, information about the requests for the services posted by the User and other data.
2.3. In the Personal Account the User is able to place requests to search for a Carrier to provide private passenger transportation services (hereinafter referred to as "Requests").
2.4 The User may choose Saver or Flexible access to his/her Personal Account. Saver access level is granted at the registration, and the User may change it from Saver to Flexible and back any time.
2.5. The User acknowledges and agrees that:
3.1. After finding a Carrier and entering into the Transportation Contract with him through the Service as stipulated herein, the User shall make a full or partial (not less than 30%) prepayment of the Transfer Price via one of the payment options offered by the Company, to the Company, which the Company shall further transmit to the Carrier subject to the terms and conditions of a separate agreement between the Company and the Carrier. The User may pay the Transfer Price by physical cash directly to the Carrier if such option was specified in the Carrier’s Offer.
3.2. The Company does not collect, process and / or store User’s payment data.
3.3. For making the payment by wire transfer the User transfers to the Company the Transfer Price in total as an advance payment. The Offer may include special tariffs for waiting time exceeding the limits specified in clause 4.4. below or for additional driving time for time-limited Transfers (the “Additional Costs”), and in case the situations of additional waiting or driving time arise, such Additional Costs shall be calculated basing on the actual time spent and the tariffs specified in the Carrier’s Offer. The amount due for the Additional Costs shall be calculated as detailed herein at the end of the Transfer, and the moment of payment authorization shall be the moment of the User’s acceptance of the Offer for the relevant Transfer.
3.3.1. The Offer may include special tariffs for waiting time exceeding the limits specified in “No-Show Event” clause or for additional driving time for time-limited Transfers (the “Additional Costs”), and in case the situations of additional waiting or driving time arise, such Additional Costs shall be calculated basing on the actual time spent and the tariffs specified in the Carrier’s Offer. The amount due for the Additional Costs shall be calculated as detailed herein at the end of the Transfer, and the moment of payment authorization shall be the moment of the User’s acceptance of the Offer for the relevant Transfer.
3.4. The User agrees that:
3.5. Unless this Agreement provides otherwise:
The User may unilaterally cancel a Transfer booked from a Personal Account with Flexible access and fully paid from their Personal Account, by sending an e-mail to the Service support email info@gettransfer.com or a message to the Service support chat. Such Transfer may be canceled in respect of one direction, if the Transfer between the User and the Carrier was agreed as a round trip route ("there and back"), with the observance of the rules and deadlines for Transfer cancellation established hereunder. The Transfers booked before April 25, 2023 may be cancelled by Users having any access level not later than 48 hours before the agreed pick-up time.
A change of the essential Transfer conditions (such as the pick-up time, the Transfer route, the number of passengers, vehicle class, etc.) by the User shall be considered as the cancellation of the Transfer initiated by the User, and the Carrier has the right to refuse to perform the Transfer in accordance with the changed conditions. Refund for the Transfer, the essential terms of which have been changed by the User, is carried out in accordance with clause 4.2.
If the Carrier refuses to provide the Transfer, the User has the right to accept the offer of another Carrier or cancel the Transfer.
The funds transferred by the User to the account of the Company as a payment for the Transfer Price shall be indicated in the User's Personal Account and available for payment for other Transfers in the following cases:
Until the end of the COVID-19 pandemic, as well as in all other cases specified in sec. 8.1. (G) hereunder, the amounts received as payment for the Transfers shall be returned by means of indicating the amount due in the User's Personal Account. Such amount may be used for payment for other Transfers or returned to the User's bank account upon the end of the force-majeure at the User’s request.
The request for the return of funds paid as the Transfer Price can be (in case the Transfer Price was paid in physical cash) required by the User directly to the Carrier. The User hereby admits and agrees that the Company accepts funds from the User solely for the purpose of transferring them to the Carriers in order to pay for the Transfers and is not entitled to independently manage such funds, therefore the Company cannot make refunds to the User. The Company does not participate in settlement of disputes between the Carrier and the User that are connected with the payment of the Transfer Price by physical cash, including any issues related to complete or partial refund of such amounts to the User.
No payment return (full or prepayment) is allowed in case the User or another passenger on whose behalf the User placed an order does not show up at an agreed place of the Transfer at the pick-up time nor within the following time frames:
Additionally, no refund is provided if the User brought forward Special Cargo for the Transfer which transportation was not agreed or if the cargo is forbidden to be carried.
5.1. The User represents and warrants at all times that the User continues to use the Service that:
6.1. The User shall:
6.2. Within 4 months upon the end of Transfer, the User may rate the Carrier for the quality of Transfer fulfillment, by indicating from one to five stars in the Service; five stars shall mark the highest rating. In case the Transfer was not fulfilled through the Carrier’s fault, the User may within 30 minutes upon the Transfer agreed starting time indicate the “no-show” mark or inform the support service about the Carrier's no-show, which gives the Carrier two marks with zero stars each.
7.1. The User hereby accepts that, to the fullest extent permitted by law:
8.1. To the fullest extent permitted by law, the Company expressly disclaims all liability for any loss whatsoever, and howsoever caused, incurred or suffered by you or anyone else, and including any loss arising from or in connection with:
8.2. The Company shall have no liability, however arising, for any indirect, incidental, special, exemplary, punitive or consequential damages, including lost profits, lost data, personal injury or property damage arising out of or in connection with the provision of the Service hereunder, or otherwise related to its subject matter, regardless of the negligence (either active, affirmative, sole, or concurrent) of the Company, even if the Company has been advised of the possibility of such damages.
8.3. The Company shall not be liable for any damages, liability or losses arising out of:
8.4. The Company’s aggregate liability to the User for any claims for damages (whether under contract, tort, warranty, or other law) resulting from, arising out of, or in connection with this Agreement, or otherwise related to its subject matter, will under no circumstances exceed the Transfer Price paid by the User to the Company in connection with the relevant Transfer.
9.1. The User indemnifies the Company against, and agrees to reimburse and compensate the Company for, any liability or loss arising from (and any costs incurred in connection therewith):
9.2. It is not necessary for expense to be incurred before the indemnity in this clause operates.
10.1. The User agrees to receive advertising messages from the Company. The User has a right to decline receiving advertising messages by using the relevant functionality of the Service, as part of which or in connection with which the User received such messages.
10.2. With regards to the personal data protection, the Company follows the legislation of Cyprus and the European Union.
10.3. The User hereby gives the User's consent on processing and collection of the User's personal data to the extent and for the purposes specified in this Agreement, Privacy Policy, Sanctions Policy, and Know Your Client Policy.
11.1. Discrimination refers to any distinction, exclusion, restriction or preference in the rights and freedoms of an individual or a group of individuals, as well as support for discriminatory behaviour.
11.2. The Charter of Fundamental Rights of the European Union of 7 December 2000 establishes the Inadmissibility of Discrimination, in particular article 21, paragraph 1, contains the following: "Any discrimination, in particular on grounds of sex, race, colour, ethnic or social origin, genetic traits, language, religion or belief, political or any other views, membership of a national minority, property status, birth, disability, age or sexual orientation." Paragraph 2 once again emphasizes that "any discrimination based on nationality is prohibited". Racial Equality Directive 2000/43/EC establishes a ban on all forms of racial discrimination; Gender Equality Directive 2006/54/EC (in relation to employment) establishes the equality of men and women, prohibits discrimination on the basis of sex. The prohibition of discrimination is the basic principle of international law, recognized and actively supported by the entire world community.
11.3. When using the Service, the User shall be tolerant and not specify any requirements of a discriminatory nature, in particular the requirement that the transportation Service be provided by a Carrier of a certain sex, race, nationality, sexual orientation. If the User indicates discriminatory requirements, the Company reserves the right to reject the request and terminate the Agreement with the User (block the access to the Personal Account).
12.1. The Company may assign, transfer, novate or otherwise deal in any manner, all or any part of the benefit of this Agreement and any of its rights, remedies, powers, duties and obligations under this Agreement to any person, without the User’s consent and in any way the Company considers appropriate.
12.2. The User agrees that it may not transfer any assignee, transferee or any other person who has an interest in this Agreement, any right of set off or other rights that the User has against the Company.
13.1. This Agreement will commence at the moment specified in clause 1.1 and shall continue until terminated in accordance with this section 13.
13.2. Notwithstanding any other provision of this Agreement, the Company may at any time and for any reason immediately terminate this Agreement as between the User and it without prior notice or need to specify reasons, including if:
13.3. The Company will inform the User of such termination by notice in accordance with section 18.
The User acknowledges and agrees unconditionally and irrevocably to waive any right of set-off, netting, counterclaim, abatement or other similar remedy which the User might otherwise have under this Agreement under the laws of any jurisdiction.
This Agreement is governed by and must be construed in accordance with the law of Cyprus.
If there is a dispute between the Parties resulting from, arising out of, or in connection with this Agreement or related to its subject matter, the dispute shall be referred to and finally resolved by arbitration in accordance with the Arbitration Rules of the Arbitration Institute of the Stockholm Chamber of Commerce. The seat of arbitration shall be Stockholm, and the language to be used in the arbitral proceedings shall be English.
Any person who is not a party to this Agreement may not enforce nor enjoy the benefit of any provision of this Agreement.
18.1. The User agrees that the Company may give notices and communications, under or in connection with this Agreement by announcement on the Site or by email to the email address which the User registers to its account, and that such notice is deemed to be effective and received by the User at the time when it is published on the Site, or, sent, by the Company unless the Company promptly receives an automated message indicating failed delivery of that notice.
18.2. Notices to the Company may be directed to the email address specified on the Site.
No failure or delay on the part of the Company to exercise any right, power or remedy under this Agreement will operate as a waiver, nor will any single or partial exercise by the Company of any right, power or remedy.
The rights, powers and remedies provided in this Agreement are cumulative and are not exclusive of any rights, powers or remedies provided by law.
This Agreement does not create any kind of partnership, joint venture, advisor, fiduciary, agency or trustee relationship or any similar relationship between the User and the Company or any other person or entity.
If any provision of this Agreement is held to be illegal, void, unenforceable or invalid, whether in whole or part, under the laws of any jurisdiction, that portion will be severed, and such illegality, unenforceability or invalidity will not affect the legality, enforceability or validity of the remaining provisions of this Agreement in that jurisdiction, nor the legality, enforceability or validity of this Agreement in any other jurisdiction. This section 22 has no effect if the severance would alter the basic nature of this document or be contrary to public policy.
This Agreement is made in English. In case of any inconsistency between the English version and any translation, the English version shall prevail.
| Reg. address | Unit 2 Northey House, Oxney Road, Peterborough, England, PE1 5YW |
| Reg. number | 16149665 |
| VAT number | 10359294I |